My Helper has missed their appointment.

We are really sorry to hear this. 

Please let us know so we can find you a replacement


We ask each helper to contact you if they cannot make your appointment. 

Every helper will have your email, contact number and address – so there should be very little reason not contact you.

However sometimes things happen outside of our and their control – accidents, sickness, lost phone etc…


We are a reactive service in this instance and if you let us know we will try and find you a replacement or rearrange your appointment.


We often have Helpers on standby looking for extra hours that could possibly help you.

We cannot guarantee a replacement but our team will work tirelessly to contact as many helpers as we can to try and find a replacement



Please either contact us on 0203 858 0189 or leave us a message below. 


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